Frequently asked questions
Short answers to the things people ask most. If you are brand new, read the five-step guide first.
How paying works
Credits are the site currency
100 Credits = £1. You buy Credits, then spend them on packs, bids and the marketplace.
Demo Credits are free practice money
Use them to try everything. They are not real money and can never be cashed out or turned into real cards.
One-off top-ups never auto-renew
When you buy a Credit bundle you pay once — nothing recurring, no subscription to cancel. Optional monthly Credits plans exist for regulars; they are clearly labelled as subscriptions and you can cancel any time.
Optional monthly plans
There are two optional subscriptions: a monthly Credits plan that tops up your wallet each cycle, and a licence for running your own branded copy of the site. Neither is ever required to collect.
Questions
Still have questions? Create an account and ask in the community.